:root{color-scheme:dark;--bg:#06182d;--navy:#031226;--surface:#0a2745;--surface2:#0c3153;--stroke:#23537a;--text:#eff9ff;--muted:#9fb9cc;--cyan:#09e4f0;--blue:#168dfa;--green:#18d988;--yellow:#ffbc40;--red:#ff5975;--rad:20px;font:15px/1.5 Inter,"Segoe UI",system-ui,-apple-system,sans-serif}
*{box-sizing:border-box}html{min-height:100%;scroll-behavior:smooth}body{margin:0;color:var(--text);background:radial-gradient(ellipse at 91% 0%,#0e4176 0%,transparent 29%),radial-gradient(ellipse at 0% 90%,#0c3b68 0%,transparent 30%),linear-gradient(135deg,#021020,#062245 60%,#020e21);background-attachment:fixed;min-height:100vh}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{opacity:.47;cursor:not-allowed}a{color:var(--cyan)}img{max-width:100%}h1,h2,h3,p{margin-top:0}h1{font-size:29px;line-height:1.25;margin-bottom:5px}h2{font-size:20px;margin-bottom:14px}h3{font-size:17px;margin-bottom:10px}small,.subtle{color:var(--muted)}.hidden{display:none!important}.w100{width:100%}.flex{display:flex}.between{justify-content:space-between}.center{align-items:center}.wrap{flex-wrap:wrap}.gap8{gap:8px}.gap12{gap:12px}.gap16{gap:16px}.mt12{margin-top:12px}.mt20{margin-top:20px}.mb16{margin-bottom:16px}.right{text-align:right}.nowrap{white-space:nowrap}
button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible{outline:2px solid var(--cyan);outline-offset:2px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid #39729a;border-radius:12px;padding:10px 16px;color:var(--text);background:#0a2846;transition:background .18s,transform .15s;min-height:42px;text-decoration:none;font-weight:600}.btn:hover:not(:disabled){background:#124368;transform:translateY(-1px)}.btn.primary{background:linear-gradient(100deg,#04cfe6,#177fff);border-color:#26b5f8;color:#06152a}.btn.primary:hover:not(:disabled){background:linear-gradient(100deg,#36e6fa,#429fff)}.btn.danger{border-color:#a33f58;color:#ffc6d0}.btn.flat{background:transparent;border:0}.btn.small{font-size:12px;padding:7px 11px;min-height:34px;border-radius:10px}.btn.icon{width:42px;padding:9px}.btn.chip{font-size:12px;border-radius:999px;min-height:32px;padding:5px 12px}.btn.active{background:#0c4c79;border-color:var(--cyan);color:var(--cyan)}
.field{display:flex;flex-direction:column;gap:7px;margin:0 0 15px}.field label{font-size:12px;letter-spacing:.06em;color:#b9d9eb;font-weight:700;text-transform:uppercase}.control{width:100%;min-height:44px;border:1px solid #316184;border-radius:11px;background:#051d36;color:var(--text);padding:10px 12px;outline:0}.control:focus{border-color:var(--cyan);box-shadow:0 0 0 2px #04d7e51f}.control::placeholder{color:#7998b1}textarea.control{min-height:116px;resize:vertical}select.control option{background:#0b2842}.check{display:flex;gap:9px;align-items:center;color:var(--muted);font-size:13px}.check input{accent-color:var(--cyan);width:17px;height:17px}
.initial-loader,.auth-bg{min-height:100vh;display:grid;place-items:center;padding:28px}.initial-loader{align-content:center;gap:22px}.initial-loader img{width:160px}.initial-loader p{color:var(--muted)}.spinner{width:30px;height:30px;border-radius:50%;border:3px solid #285172;border-top-color:var(--cyan);animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}
.auth-bg{background:radial-gradient(circle at 73% 11%,#0d5081 0%,transparent 28%)}.auth-layout{width:100%;max-width:510px;text-align:center}.auth-logo{display:block;width:min(220px,54vw);height:auto;margin:0 auto 9px}.auth-headline{font-size:17px;line-height:1.55;margin:0 auto 26px;color:#d5ebf9;max-width:370px}.auth-card{text-align:left;background:linear-gradient(155deg,#0c2d50d9,#0a203deb);border:1px solid #387198;border-radius:24px;padding:27px;box-shadow:0 28px 70px #0005}.auth-card h1{font-size:24px}.auth-footer{margin-top:26px;text-align:center;color:#88a9c4;letter-spacing:.14em;font-size:11px}.auth-linkrow{display:flex;justify-content:space-between;gap:12px;margin-top:18px}.linkbtn{border:0;background:none;padding:4px;color:var(--cyan);font-size:13px}.linkbtn:hover{text-decoration:underline}.hint{font-size:12px;color:var(--muted);line-height:1.55}.form-error{padding:10px 12px;background:#4d15304a;border:1px solid #a44a62;border-radius:9px;color:#ffb2c3;margin:12px 0}.form-ok{padding:10px 12px;background:#073f385c;border:1px solid #287e72;border-radius:9px;color:#92f5d0;margin:12px 0}
.shell{display:flex;min-height:100vh}.sidebar{width:248px;flex-shrink:0;position:sticky;top:0;height:100vh;padding:22px 13px;display:flex;flex-direction:column;gap:16px;background:#02162cf5;border-right:1px solid #235178;z-index:15;overflow-y:auto}.brand{display:flex;align-items:center;gap:9px;padding:3px 12px 16px;border-bottom:1px solid #1d4362}.brand img{width:58px}.brand strong{font-size:22px;letter-spacing:.06em}.brand span{font-size:11px;display:block;color:#8dbcd4;letter-spacing:.08em}.side-section{padding:12px 11px 4px;color:#6fa4c4;text-transform:uppercase;letter-spacing:.17em;font-size:10px}.nav-btn{display:flex;align-items:center;gap:11px;width:100%;background:none;border:1px solid transparent;border-radius:11px;text-align:left;color:#b6cad9;padding:12px 13px;font-size:14px}.nav-btn svg{width:19px;height:19px;stroke:#8eb7ce;flex-shrink:0}.nav-btn:hover{background:#0b3657}.nav-btn.selected{border-color:#0b7eae;background:linear-gradient(105deg,#0b5082,#0b2a4c);color:#edfbff}.nav-btn.selected svg{stroke:var(--cyan)}.side-bottom{margin-top:auto;border-top:1px solid #244962;padding-top:14px}.user-mini{display:flex;gap:10px;align-items:center;margin:0 8px 13px}.avatar{width:37px;height:37px;border-radius:12px;background:#0a4b6b;color:var(--cyan);display:grid;place-items:center;font-weight:800}.user-mini div{min-width:0}.user-mini b{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13px}.user-mini small{font-size:11px}
.workspace{flex:1;min-width:0}.topbar{position:sticky;top:0;background:#061e36ee;backdrop-filter:blur(20px);border-bottom:1px solid #214869;z-index:12;display:flex;align-items:center;justify-content:space-between;height:70px;padding:0 27px;gap:16px}.topbar h2{margin:0;font-size:18px;font-weight:700}.top-actions{display:flex;gap:9px;align-items:center}.pill-role{font-size:11px;text-transform:uppercase;letter-spacing:.1em;color:var(--cyan);background:#0b3655;border:1px solid #1b6583;padding:6px 10px;border-radius:40px}.container{max-width:1600px;padding:27px;margin:0 auto}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:23px}.page-heading p{margin:4px 0 0;color:var(--muted)}.page-actions{display:flex;gap:9px;flex-wrap:wrap}
.card,.panel{background:linear-gradient(165deg,#0c2e4bd9,#071d34e6);border:1px solid #275879;border-radius:var(--rad);padding:22px;box-shadow:0 14px 30px #0002}.card:hover{border-color:#3b7597}.card-title{display:flex;align-items:center;justify-content:space-between;gap:9px;margin-bottom:18px}.card-title h2{margin:0}.kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:17px}.kpi{position:relative;overflow:hidden}.kpi:before{position:absolute;content:'';height:3px;width:100%;left:0;top:0;background:linear-gradient(90deg,var(--cyan),#0867c3)}.kpi.k-green:before{background:var(--green)}.kpi.k-gold:before{background:var(--yellow)}.kpi.k-red:before{background:var(--red)}.kpi label{font-size:12px;color:#a2bdcd}.kpi .value{font-weight:750;font-size:34px;line-height:1.45}.kpi small{font-size:11px}.dash-cols{display:grid;grid-template-columns:1.15fr .85fr;gap:16px;margin-bottom:16px}.progress-rows{display:flex;flex-direction:column;gap:17px}.progress-label{display:flex;justify-content:space-between;margin-bottom:7px;font-size:13px;color:#c4d8e7}.progress-track{height:8px;border-radius:10px;overflow:hidden;background:#12354c}.progress-fill{height:100%;border-radius:10px;transition:width .45s}.stackbar{height:20px;display:flex;overflow:hidden;border-radius:99px;background:#133b55;margin:20px 0}.stackbar i{height:100%;display:block;min-width:0}.status-list{display:grid;grid-template-columns:repeat(2,1fr);gap:11px}.status-list span{font-size:12px;color:#c3d9e9}.dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:7px;vertical-align:middle}
.data-table-wrap{overflow:auto;border-radius:13px;border:1px solid #265574}.data-table{width:100%;border-collapse:collapse;min-width:690px}.data-table th,.data-table td{padding:13px 14px;border-bottom:1px solid #214664;text-align:left;vertical-align:middle;font-size:13px}.data-table th{position:sticky;top:0;background:#0c3454;color:#aed1e3;font-weight:650;font-size:11px;letter-spacing:.07em;text-transform:uppercase}.data-table tr:last-child td{border-bottom:0}.data-table tbody tr{cursor:pointer}.data-table tbody tr:hover{background:#103956}.data-table .faint{font-size:11px;display:block;color:#8eb2c9;margin-top:2px}.status{display:inline-flex;border-radius:100px;font-size:11px;font-weight:700;white-space:nowrap;padding:5px 10px;background:#1c455f;color:#d0ecf7;border:1px solid #316480}.status.open{background:#174465;color:#6beaf5;border-color:#187a9c}.status.assigned{background:#544017;color:#ffd884;border-color:#92772a}.status.in_progress{background:#164c83;color:#90c9ff;border-color:#387fc0}.status.waiting_client{background:#54331b;color:#ffe0b0;border-color:#9e632f}.status.resolved{background:#114c37;color:#92f3ba;border-color:#32876a}.status.closed{background:#244b50;color:#abedf1;border-color:#4e8f96}.status.danger{background:#5a1d32;color:#ffafbe;border-color:#91344e}.priority{font-weight:600;font-size:12px}.priority.urgent{color:#ff7589}.priority.high{color:#ffc064}.priority.normal{color:#9bc8ff}.priority.low{color:#85d7cf}
.filters{display:flex;flex-wrap:wrap;align-items:flex-end;gap:11px;margin-bottom:18px}.filters .field{margin:0;min-width:150px}.filters .search{flex:1;min-width:210px}.filters .btn{margin-top:19px}.searchbar{display:flex;gap:8px;align-items:center}.searchbar .control{flex:1}.empty{text-align:center;padding:42px 20px;color:#9bb6c8}.empty .empty-icon{font-size:34px;margin-bottom:9px}.cards-list{display:flex;flex-direction:column;gap:9px}.list-row{padding:12px;border:1px solid #1f4b6c;border-radius:12px;background:#082741;display:flex;align-items:center;justify-content:space-between;gap:12px}.list-row:hover{background:#0d3655}.list-row .smallcaps{font-size:11px;color:#80b9d3}.tags{display:flex;align-items:center;flex-wrap:wrap;gap:8px}
.detail-layout{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);gap:17px}.meta-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.meta-grid div{border-radius:12px;padding:13px;background:#072038;border:1px solid #1d4360}.meta-grid label{font-size:11px;text-transform:uppercase;color:#88aeca;display:block;margin-bottom:3px}.meta-grid b{font-size:13px;font-weight:600;word-wrap:break-word}.ticket-description{white-space:pre-wrap;overflow-wrap:anywhere;color:#cce1ee;line-height:1.8;background:#071d35;padding:15px;border-radius:12px;border:1px solid #26506f;min-height:90px}.timeline{position:relative;display:grid;gap:14px}.timeline-item{border-left:2px solid #1674a1;padding-left:15px;margin-left:5px}.timeline-item:before{content:'';position:absolute;left:0;width:10px;height:10px;background:var(--cyan);border-radius:50%;margin-top:5px}.timeline-item p{font-size:12px;color:#abc9d9;margin:4px 0}.comment{padding:14px;background:#0a2c47;border:1px solid #24536c;border-radius:12px;margin:9px 0}.comment.internal{background:#372f25;border-color:#8d6b3d}.comment-meta{display:flex;align-items:center;justify-content:space-between;gap:9px;color:#87aec8;font-size:11px;margin-bottom:8px}.comment p{white-space:pre-wrap;margin:0;overflow-wrap:anywhere}.file-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 12px;background:#092940;border:1px solid #214c65;border-radius:10px;margin:8px 0}.file-row b{font-size:13px;display:block;overflow-wrap:anywhere}.file-row small{font-size:11px}
.modal-backdrop{position:fixed;inset:0;z-index:50;background:#010b18ca;backdrop-filter:blur(5px);display:flex;align-items:center;justify-content:center;padding:20px}.modal{background:#0b2847;border:1px solid #397095;box-shadow:0 25px 70px #000b;border-radius:23px;max-width:560px;width:100%;max-height:calc(100vh - 44px);overflow-y:auto;padding:24px}.modal h2{margin-bottom:8px}.modal .actions{display:flex;gap:10px;justify-content:flex-end;margin-top:20px}.modal p{color:#b0cbda}.viewloading{padding:55px;text-align:center;color:var(--muted)}#toast-stack{position:fixed;z-index:100;bottom:20px;right:20px;max-width:390px;width:calc(100% - 40px);pointer-events:none}.toast{background:#0e3453;border:1px solid #3e82a6;box-shadow:0 10px 30px #0008;padding:13px 16px;margin-top:10px;border-radius:12px;pointer-events:auto;font-size:13px}.toast.ok{border-color:#24a17e}.toast.err{border-color:#e75b78}.toast button{background:none;border:0;color:#fff;float:right}.metric-graph{display:flex;align-items:end;gap:9px;height:190px;border-bottom:1px solid #2d5672;padding:0 2px}.metric-bar{flex:1;min-width:0;border-radius:8px 8px 0 0;background:linear-gradient(0deg,#137dc5,#0de6ed);min-height:2px;position:relative}.graph-labels{display:flex;gap:9px;margin:6px 2px;font-size:10px;color:#94bad2}.graph-labels span{flex:1;text-align:center}.kbd{font:11px monospace;padding:4px 6px;background:#04192e;border:1px solid #34607c;border-radius:4px}.mobile-bar{display:none}
@media(max-width:1190px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.dash-cols{grid-template-columns:1fr}.detail-layout{grid-template-columns:1fr}.sidebar{width:210px}.container{padding:22px}}
@media(max-width:810px){.sidebar{position:fixed;left:0;top:0;transform:translateX(-105%);transition:transform .24s;box-shadow:0 30px 60px #000a}.sidebar.open{transform:translateX(0)}.sidebar-scrim{position:fixed;inset:0;background:#0008;z-index:14}.topbar{height:64px;padding:0 17px}.topbar h2{font-size:16px}.container{padding:18px 13px 92px}.page-heading{align-items:flex-start}.page-heading h1{font-size:24px}.mobile-bar{display:flex;position:fixed;bottom:0;left:0;right:0;min-height:72px;background:#061d34f5;border-top:1px solid #265275;z-index:11;justify-content:space-around;align-items:center;gap:3px;padding:5px 8px calc(5px + env(safe-area-inset-bottom))}.mobile-bar button{display:flex;flex-direction:column;gap:2px;align-items:center;justify-content:center;font-size:10px;background:transparent;color:#9abdd1;border:0;padding:6px 4px;min-width:52px}.mobile-bar button.on{color:var(--cyan)}.mobile-bar svg{height:22px;width:22px}.pill-role{display:none}.topbar .hide-mobile{display:none}}
@media(max-width:560px){.kpi-grid{gap:9px}.kpi{padding:15px}.kpi .value{font-size:27px}.page-heading{flex-wrap:wrap}.page-actions{width:100%}.page-actions .btn{flex:1}.card,.panel{padding:16px}.meta-grid{grid-template-columns:1fr}.auth-card{padding:21px}.filters .field{min-width:calc(50% - 7px)}.filters .search{min-width:100%}.status-list{grid-template-columns:1fr 1fr}.top-actions .btn{padding:9px}.modal{padding:18px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important}}